At A Glance

At A Glance

  • April 2018

    Financial Times (FT) 1000 High-Growth Companies Asia Pacific 2018

    IFCA has been awarded by FT for recording a 45% revenue growth from 2013-2016. Our innovation and growth has been recognised as one of the driving force of Asian-Pacific economies in the 21st century.

    IFCA Academy

    IFCA has been in the property business for 30 years and we are in a good position to help businesses succeed in this industry. IFCA Academy offers capability-building programmes curated to preserve business knowledge in industries where we are specialised in. Sign up at academy.ifca.asia Click here to go to IFCA Academy

  • August 2018

    IFCA explores into Indo-China international market

    IFCA continues its geographic expansion strategy, by establishing presence in Ho Chi Minh City, Vietnam. The region has good potential as it is a developing economic zone within the greater ASEAN region.

  • December 2017

    30th Anniversary Gala Dinner

    The grand event was held at JW Marriott, and approximately 400 clients, business associates and colleagues attended! We presented cheques to Kiwanis Job Training Centre (KJTC), National Stroke Association of Malaysia (NASAM) and Beautiful Gate - caps for Long-Service Award There were also awards for Long-Term Business Partnership Award, IFCA Integrated Solutions Award and IFCA Long-Service Award. Click here to view the photos.

  • Official launch of IFCA Accelerator Programme (IAP)

    We launched IAP in Google Singapore. IAP is a collaboration with Google Cloud, and we aim to nurture and develop local prop-tech companies by providing fundraising, business networking and mentorship. If you have a prop-tech start-up, submit your application to [email protected] or [email protected]

  • November 2017

    Positive financial results for Q3

    IFCA posted 9M17 net profit of RM5.9mil vs.RM4.4mil loss in 9M16, and has been in the black the previous five quarters. For 3Q17, the revenue was up 11.7% on-quarter.

  • October 2017

    30th Anniversary roadshow

    The 30th Anniversary celebration started with a roadshow – KL, Penang, JB and Kuching. Many keywords were shared - AI, BI, Machine Learning, Data-Driven Marketing, Programmatic Ads, Cloud - and if you are keen on finding out more about them, get in touch with us. Anish Malhotra and Dennis Ser from Google Cloud also spoke at our event.

  • September 2017

    Drive for data-driven marketing continues

    We generated leads that exceeded the projected numbers for a project with balance units in Penang. Previously, we generated more than 4,417 leads within 4.5 months for a project in KL. Get in touch with us if you are interested in a data-driven campaign for your project.

  • May 2017

    IFCA 2.0

    IFCA MSC Berhad embarked on a transformational programme known as IFCA 2.0, which aims to strengthen positive growth rates for the next few years. Find out more about it here.

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For Hospitality Professionals

Turning insights into total revenue performance

Let’s delve into your key pain points, address it and transform how you run your hotels.


  • Improve top- and bottom-line revenue
  • Better understand guests’ needs
  • Retaining employee's knowledge
  • True differentiation amidst growing competition
Improve top- and bottom-line revenue

There is a real need to leverage on technology to maximise total revenue performance, use of big data and dynamic pricing. This includes utilising technology for operations and room management. The business tools in HSP365 will drive revenue, and ultimately profits for your hotels.

With these practical range of features, your business processes can be simplified with workflow technologies that help improve your top- and bottom-line revenue.

  • Mobility

  • Analytics

  • Room Distribution & Rate Management

  • Integration

  • Platforms


Better understand guests’ needs

The historical, personal and experiential information collected can be utilised to assist in personalising a guest’s stay, while helping to generate incremental revenue opportunities. Based on reservations’ information, you can develop comprehensive guest profiles and demonstrate that your property is in touch with your guests.

When your hotels’ personnel have collaborative tools and data analytics, they will:

  • Deepen their knowledge of guests;
  • Develop a better understanding of different guests’ behaviour, expectations and needs;
  • Identify profitable customer segments; and
  • Attract new guests based on various personas in your dataset.

Retaining employee's knowledge

This refers to staffing, recruitment, staff retention, skills training, professionalism and experience. High staff turnover and the ability to maintain consistent quality service is a key challenge.Integrate HSP365 with HR365, IFCA’s Human Resource Management System, to better standardise policies and guidelines for greater operational efficiencies, and inadvertently, drive better morale.

HR365 provides a single and targeted access point for every employee. It allows an individual to access the resources and information relevant to his or her job role in the organisation. Employees can access HR365 from any place and any time, with their laptop, smart phones or tablets to manage their leave and expenses claims, access to payslips and other HR related documents.


True differentiation amidst growing competition

There is an increasing fight from new hotels, and hence, the cost of new guest acquisition is high, especially when data is still an under-appreciated and under-used asset in the hospitality industry.

HSP365 streamlines workflow of operations to increase efficiency, reduce costs and engage with employees to deliver your brand’s promise to guests. A centralised repository of statistical information is maintained for business performance analysis and planning.

IFCA provides end-to-end solutions that channel all pertinent information to you, so that you can have an overview on your hotels’ total performance in a visually rich dashboard. By incorporating IFCA’s business intelligence solution, BI365, with HSP365, you can make quick informed decisions on-the-go.


Hear what our experienced leaders have to say about HSP365!

HSP365 is currently shifting from a more operations-based focus to a holistic approach that will enhance guest experience. Watch these videos to find out more.


: Quick Access to In-depth Analytics

With our business intelligence module, BI365, you can track overall performance, sales performance, cashflow analysis, total rooms booked, cancellation ratio and more. You can even configure management dashboards for each key staff so that they can have the answers they need on demand.


  • Access
    Anytime & anywhere, on any device
  • Reports
    Occupancy, average room rates & historical information
  • Real-time
    Current hotel status
  • Best-practice
    KPIs, charts, alert notifications, drill-down, multi-dimensional
  • Useful tools
    Multiple selection, search, sort, filter, export, natural language search
  • Compatible
    Cross-platform usability

3 ways HotelPOS can help smaller & boutique hotels

HSP365 has served over 300 hotels, 50,000 rooms, 8,000 users, and millions in processed payments. Based on our best-practice solutions, we know what it takes to power your hotel with HotelPOS.

MORE Download Leaflet Here

Which one fits your hotel or club best?

HOTELPOS

  • Business Intelligence (BI365)
  • Channel Management System (CMS)
  • Internet Booking Engine (IBE)
  • Interfaces
    • Call Accounting
    • Door Locks
    • IPTV
    • MyKad/Smartcard Readers
    • Passport Reader
  • HotelPOS
    • Reservation
    • Front Desk
    • Cashiering
    • Housekeeping
    • Night Audit

HOTEL365

  • Point-of-Sales (POS)
  • POS Tablet
  • Business Intelligence (BI365)
  • Channel Management System (CMS)
  • Internet Booking Engine (IBE)
  • Interfaces
    • Call Accounting
    • Door Locks
    • IPTV
    • MyKad/Smartcard Readers
    • Passport Reader
  • Hotel PMS
  • Hotel Operation Apps
  • Financial Accounting
    • General Ledger
    • Accounts Payable
    • Cash Book
    • Purchase Order
    • Inventory Control
    • Fixed Assets
  • Human Resource (HR365)

GOLF365

  • Point-of-Sales (POS)
  • POS Tablet
  • Financial Accounting
  • Membership Management
  • Membership Accounts Receivable
  • Membership Sales
  • Golf Management
  • Caddy/Buggy Management
  • Facility Management
  • Tournament Management
  • Member Mobile Apps
    • Golf Flight Booking
    • Facility Booking
    • Score Management
    • Account Maintenance
  • Human Resource (HR365)
  • Golf Flight Booking Engine

Subscription starts from as low as RM450 per month

Ask us about HotelPOS, Hotel365 and Club365 now.

Let's have a chat!

Email us at [email protected] or leave your details and we will be in touch!